WEB GUI Stuck at authentication page

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b00bless
Posts: 2
Joined: Thu Sep 14, 2017 3:57 am

WEB GUI Stuck at authentication page

Post by b00bless » Sun Nov 26, 2017 6:27 am

Hello all,

After I upgraded from 2.0.3.84 to 2.0.3.86 I couldn't access the eve from web page. It stucks at authentication page after I enter credentials.

Here are the error and access logs:

Code: Select all

root@eve-ng:~# tail -n 10 /opt/unetlab/data/Logs/access.txt 
192.168.1.100 - - [26/Nov/2017:01:21:23 -0500] "GET /favicon/apple-icon-120x120.png HTTP/1.1" 404 538 "http://192.168.1.99/" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.75 Safari/537.36"
192.168.1.100 - - [26/Nov/2017:01:21:23 -0500] "GET /favicon/apple-icon-144x144.png HTTP/1.1" 404 538 "http://192.168.1.99/" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.75 Safari/537.36"
192.168.1.100 - - [26/Nov/2017:01:21:23 -0500] "GET /favicon/apple-icon-152x152.png HTTP/1.1" 404 538 "http://192.168.1.99/" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.75 Safari/537.36"
192.168.1.100 - - [26/Nov/2017:01:21:23 -0500] "GET /favicon/apple-icon-180x180.png HTTP/1.1" 404 538 "http://192.168.1.99/" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.75 Safari/537.36"
192.168.1.100 - - [26/Nov/2017:01:21:23 -0500] "GET /favicon/android-icon-192x192.png HTTP/1.1" 404 540 "http://192.168.1.99/" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.75 Safari/537.36"
192.168.1.100 - - [26/Nov/2017:01:21:23 -0500] "GET /favicon/favicon-32x32.png HTTP/1.1" 404 533 "http://192.168.1.99/" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.75 Safari/537.36"
192.168.1.100 - - [26/Nov/2017:01:21:23 -0500] "GET /favicon/favicon-96x96.png HTTP/1.1" 404 533 "http://192.168.1.99/" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.75 Safari/537.36"
192.168.1.100 - - [26/Nov/2017:01:21:23 -0500] "GET /favicon/favicon-16x16.png HTTP/1.1" 404 533 "http://192.168.1.99/" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.75 Safari/537.36"
192.168.1.100 - - [26/Nov/2017:01:21:26 -0500] "POST /api/auth/login HTTP/1.1" 200 48260 "http://192.168.1.99/" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.75 Safari/537.36"
192.168.1.100 - - [26/Nov/2017:01:21:26 -0500] "GET /api/auth HTTP/1.1" 200 48260 "http://192.168.1.99/" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.75 Safari/537.36"
root@eve-ng:~# tail -n 10 /opt/unetlab/data/Logs/error.txt 
root@eve-ng:~#
By the way, I had to comment lines of php_value and php_flag in .htaccess file because I had errors about these things and the eve-ng home page did not even load.
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Uldis (UD)
Posts: 5080
Joined: Wed Mar 15, 2017 4:44 pm
Location: London
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Re: WEB GUI Stuck at authentication page

Post by Uldis (UD) » Sun Nov 26, 2017 8:41 am

clear browser cache
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b00bless
Posts: 2
Joined: Thu Sep 14, 2017 3:57 am

Re: WEB GUI Stuck at authentication page

Post by b00bless » Sun Nov 26, 2017 5:41 pm

I used different browsers and different laptops, no difference.
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Uldis (UD)
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Location: London
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Re: WEB GUI Stuck at authentication page

Post by Uldis (UD) » Sun Nov 26, 2017 7:54 pm

go to live chat I suppose your eve is overfull HDD
http://www.eve-ng.net/index.php/live-helpdesk
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martin536
Posts: 1
Joined: Wed Nov 01, 2017 10:23 am

Re: WEB GUI Stuck at authentication page

Post by martin536 » Sun Dec 17, 2017 4:49 pm

Did you get a fix for this issue? i am experiencing a similar problem

Thanks
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Uldis (UD)
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Location: London
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Re: WEB GUI Stuck at authentication page

Post by Uldis (UD) » Sun Dec 17, 2017 5:54 pm

you have to check 3 things:
1. Browser must be cache cleared !!!
2. Browser must be firefox or chrome
3. EVE after any upgrade must have free space on HDD, to verufy it issue

Code: Select all

df -h
output must not show 100%

UD
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jjtshiula
Posts: 1
Joined: Mon Sep 17, 2018 8:06 pm

Re: WEB GUI Stuck at authentication page

Post by jjtshiula » Wed Sep 19, 2018 10:05 am

Hi there, I have checked and done as per the recommendation above :
Clear Web Browser Cache
Used both Chrome and Firefox
I have checked the HDD space with the df -h command but nothing showing 100%.

I have however gone and added another hard drive in my VB to auto expand the HDD. Still not working.

Your prompt advice will highly be appreciated.
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Uldis (UD)
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Joined: Wed Mar 15, 2017 4:44 pm
Location: London
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Re: WEB GUI Stuck at authentication page

Post by Uldis (UD) » Wed Sep 19, 2018 11:18 am

jjtshiula is sorted in live helpdesk
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