cant login to eve-ng GUI - HTTP: HTTP/1.1 500 Internal Server Error

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sneakza
Posts: 2
Joined: Sun May 13, 2018 8:45 pm

cant login to eve-ng GUI - HTTP: HTTP/1.1 500 Internal Server Error

Post by sneakza » Wed Nov 22, 2023 10:17 pm

Hi

I've just built a new eve-ng server using community edition , its a dell 630R with 800Gigs of free disk space.
All of a sudden I'm unable to login to the EVE-NG GUI, I've watched a lot of Youtube video's where a lot of people experience the same issue but resolve this my freeing up disk space or assigning another disk, this does not seem to be my problem as its a new installation.

df -h
/dev/mapper/ubuntu--vg-ubuntu--lv 821G 15G 773G 2% /


I fired up a packet capture on the eve-NG server and from the output I can see I receive the following error when trying to login...

21:53:20.865169 IP 1.1.2.2.27383 > 172.18.193.45.80: Flags [P.], seq 1:557, ack 1, win 8212, length 556: HTTP: POST /api/auth/login HTTP/1.1
21:53:20.865202 IP 172.18.193.45.80 > 10.1.2.2.27383: Flags [.], ack 557, win 501, length 0
21:53:20.895644 IP 172.18.193.45.80 > 10.1.2.2.27383: Flags [P.], seq 1:1828, ack 557, win 501, length 1827: HTTP: HTTP/1.1 500 Internal Server Error

anyone know how to resolve this issue ..or where to start troubleshooting this ?


Thanks in advance..

rusty725
Posts: 146
Joined: Thu Mar 29, 2018 4:19 pm

Re: cant login to eve-ng GUI - HTTP: HTTP/1.1 500 Internal Server Error

Post by rusty725 » Wed Nov 22, 2023 11:23 pm

Hi, come to our new chat https://webchat.eve-ng.net
and give me anydesk so I can connect and check on that issue.

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