Unable to add account

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normelton
Posts: 1
Joined: Mon Aug 26, 2024 3:07 pm

Unable to add account

Post by normelton » Mon Aug 26, 2024 3:19 pm

I have my primary account. When I create a second account, the webpage hung. After a while, I went back to the account management page. Just the original account. I tried to create the second account again, it complains of "database error". I can't login as the new user.

Is there a way to reset that user and try again? Or is this a known issue?

Thanks!!

Uldis (UD)
Posts: 5177
Joined: Wed Mar 15, 2017 4:44 pm
Location: London
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Re: Unable to add account

Post by Uldis (UD) » Tue Aug 27, 2024 1:50 pm

Yes you had a bit screwed your EVE system, but it is solvable

For the best and fastest support or any other questions please join in the EVE-NG live support:
https://webchat.eve-ng.net/login/
Use your Gmail account to login, or create new chat account with own email.


Uldis

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