License Host Error

[donald.robb]

Hi there,

My EVE Pro seems to have lost my license.
I tried to reapply the supplied license but it is rejecting, I assume we need to reset it.

When I try to launch a node I get the following: Eve License Host Error (97).

Here is the Info script output.

------------------------
root@eve01:~# chmod +x evenginfo.sh
root@eve01:~# ./evenginfo.sh
***** EVE-NG INFORMATION TOOL - CREATED BY R! ******
Wed Jul 4 07:10:53 EEST 2018

***** EVE-NG VERSION INSTALLED *****
eve-ng-dockers 1.3-eve-ng

***** HOSTNAME INFORMATION *****
Static hostname: eve01
Virtualization: vmware
Operating System: Ubuntu 16.04.4 LTS
Kernel: Linux 4.9.40-eve-ng-ukms-2+
Architecture: x86-64

***** FILE SYSTEM DISK SPACE USAGE *****
Filesystem Size Used Avail Use% Mounted on
udev 48G 0 48G 0% /dev
tmpfs 9.5G 19M 9.5G 1% /run
/dev/mapper/eve--ng--vg-root 529G 36G 471G 8% /
tmpfs 48G 0 48G 0% /dev/shm
tmpfs 5.0M 0 5.0M 0% /run/lock
tmpfs 48G 0 48G 0% /sys/fs/cgroup
/dev/sda1 472M 114M 334M 26% /boot

***** CPU INFORMATION *****
model name : Intel(R) Xeon(R) CPU E5-2687W 0 @ 3.10GHz

***** FREE AND USED MEMORY *****
total used free shared buff/cache available
Mem: 94G 718M 93G 26M 454M 92G
Swap: 979M 0B 979M

***** INTERFACE INFORMATION *****
pnet0 8000.0050569e14b2 no eth0
pnet1 8000.0050569e1a0a no eth1
pnet2 8000.0050569ef296 no eth2
pnet3 8000.000000000000 no
pnet4 8000.000000000000 no
pnet5 8000.000000000000 no
pnet6 8000.000000000000 no
pnet7 8000.000000000000 no
pnet8 8000.000000000000 no
pnet9 8000.000000000000 no

***** KVM CHECK INFORMATION *****
INFO: /dev/kvm exists
KVM acceleration can be used

***** APACHE STATUS *****
* apache2.service - LSB: Apache2 web server
Active: active (running) since Wed 2018-07-04 06:50:30 EEST; 20min ago

***** CHECKING INERNET STATUS *****
PING www.google.com (216.58.217.36) 56(84) bytes of data.
64 bytes from den03s10-in-f36.1e100.net (216.58.217.36): icmp_seq=1 ttl=54 time=16.2 ms

--- www.google.com ping statistics ---
1 packets transmitted, 1 received, 0% packet loss, time 0ms
rtt min/avg/max/mdev = 16.284/16.284/16.284/0.000 ms

***** COPY or SCREENSHOT THIS INFORMATION FOR EVE SUPPORT TO HELP/UNDERSTAND YOUR SYSTEM INFORMATION.******
***** http://www.eve-ng.net/forum/ ******

[Uldis (UD)]

please join eve live chat.

UD