New Users cannot authenticate or be deleted

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Your install is: Bare metal, ESXi, what CPU model, RAM, HD, what EVE version you have, output of the uname -a and any other info that might help us faster.

Moderator: mike

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onaccountofme
Posts: 1
Joined: Fri Sep 06, 2024 12:11 pm

New Users cannot authenticate or be deleted

Post by onaccountofme » Fri Sep 06, 2024 12:15 pm

I just upgraded from EVE Community to EVE Pro. The installed seemed successful (it was a bare metal install) but when I created additional users I was unable to login in with them afterwards. I am also unable to delete or edit these users and receive a database error when trying to do so. There is also the issue of when I try to click into the folders as the initial admin user, I am logged out.

I saw that someone experienced this recently on the forum but the troubleshooting details weren't provided. Any help is appreciated.

rusty725
Posts: 360
Joined: Thu Mar 29, 2018 4:19 pm

Re: New Users cannot authenticate or be deleted

Post by rusty725 » Fri Sep 06, 2024 11:54 pm

come to our chat https://webchat.eve-ng.net
and give anydesk id in pm

Bizzy211
Posts: 1
Joined: Sun Oct 04, 2020 10:45 pm

Re: New Users cannot authenticate or be deleted

Post by Bizzy211 » Sun Sep 15, 2024 9:35 am

I'm having the exact same issue.

rusty725
Posts: 360
Joined: Thu Mar 29, 2018 4:19 pm

Re: New Users cannot authenticate or be deleted

Post by rusty725 » Sun Sep 15, 2024 9:35 pm

run these commands
unl_wrapper -a backupdb
unll_wrapper -a restoredb

in the User management change Users POD from -1 to the next available number ie. admin has POD so the next user would 1 then 2 and so on.

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